Bounir Support

Oh no, sometimes mistakes happen, and we hope you can understand &lt;3 Rest assured, we&#x2019;re here to help you resolve this! Simply email us a picture of the product you received, along with a brief explanation of the situation, at <a rel="noopener"></a><a data-fr-linked="true" href="mailto:help@bounir.com">help@bounir.com</a>, and we&#x2019;ll ensure you receive the correct product as soon as possible.&#xA0;Note: Before emailing us, please double-check your order confirmation to confirm that you received the wrong product.Accidentally ordered the wrong item? No problem! We&#x2019;ll assist you with the return process. Just send us a picture of the product to <a rel="noopener"></a><a data-fr-linked="true" href="mailto:help@bounir.com">help@bounir.com</a>, and we&#x2019;ll take care of the rest. &lt;3

Oh no, sometimes mistakes happen, and we hope you can understand <3 Rest assured, we’re here to help you resolve this! Simply email us a picture of the product you received, along with a brief explanation of the situation, at help@bounir.com, and we’

I received the wrong item

My Order

Where is my order?

What is the delivery time?

I received a damaged product

I want to add to, change, or remove something from my order

I wrote the wrong address

I want to cancel my order

I forgot/coudn't pick up my order

What is the cost of shipping?

Shipping

I want to make a return

I want to make an exchange

Returnfee?

Returns & Exchanges

How do I know my payment has gone through?

How do I pay using discount code?

Questions regarding payment with Klarna

Payments & Discounts

I want to make a complaint regarding a product

Complaints

The product I want to buy is out of stock

How does Bounir work with sustainability?

What are the dimensions of the laptop cases?

Product Information

I received the wrong itemUpdated 3 months ago