Questions regarding my order
As soon as your order has been packed you will receive an email with information about the shipment and a tracking number. The tracking number can be used to search for your package on Postnords website here. Has it been 14 days since
Our goal is of course that you'll receive your products from us quickly, and our team at the warehouse is doing everything in their power to get your package on its way as soon as possible!. The expected delivery time for orders being sent nationally
Oh no! Sometimes humans make mistakes and we hope you can understand this. Of course we will help you solve this! Just email a picture of the product you received and explain the situation to us at [email protected] and we'll make sure you get the corr
We're so sorry to hear that you've received a product that is damaged :( Email a picture of the damaged product to us at [email protected] and we'll help you!
Have you placed an order that still hasn't been shipped from our warehouse? In that case we can help you with the following: - Add product: At the moment we are unable to add to your order but if you make a new order with a product that you want to
As long as your order has not been shipped from our warehouse you can email us at [email protected] and we'll try to help you change address. If the package has been sent there's unfortunately nothing we can do and we recommend you contact the person l
Regrettably, once an order is placed, we are unable to accommodate cancellations. Our operations are streamlined through a 3PL warehouse, committed to expediting the dispatch of your products promptly. The moment your order is confirmed, it swiftly e