Questions regarding my order
As soon as your order has been packed you will receive an email with information about the shipment and a tracking number. The tracking number can be used to search for your package on Postnords website here. Has it been 14 days since
Our goal is of course that you'll receive your products from us quickly, and our team at the warehouse is doing everything in their power to get your package on its way as soon as possible!. The expected delivery time for orders being sent nationally
Oh no, sometimes mistakes happen, and we hope you can understand <3 Rest assured, we’re here to help you resolve this! Simply email us a picture of the product you received, along with a brief explanation of the situation, at [email protected], and we’
Ohno, we are sorry to hear that you received a damaged product. We carefully inspect our products before shipping them to you, but accidents can happen during transit. Please email a picture of the damaged product to [email protected], and we’ll be hap
Have you placed an order that still hasn't been shipped from our warehouse? In that case we can help you with the following: - Add product: At the moment we are unable to add to your order but if you make a new order with a product that you want to
If your order has not yet shipped from our warehouse, you can email us at [email protected], and we’ll do our best to assist you with updating the address. However, if the package has already been sent, we regret that we’re unable to make any changes.
Unfortunately, we are unable to accommodate cancellations once an order has been placed. Our operations are managed through a 3PL warehouse dedicated to quickly dispatching your products. As soon as your order is confirmed, it is promptly entered int
Oh no! Unfortunately, we will have to charge a return fee for this package, as uncollected packages result in significant costs for us. The return fee for uncollected packages that are returned is 89 SEK within Sweden, 109 SEK/DDK/NOK, or €10 within