Bounir Support

Unfortunately, we cannot accommodate requests to remove, change, or add items to your order once it has been placed. Our partnership with a 3PL warehouse ensures swift order processing, and as soon as your order is confirmed, it is immediately integrated into their system, initiating the packing process.The only exceptions to this policy apply to pre-orders for products that are not currently in stock.To avoid unnecessary return shipping and handling fees&#x2014;89 SEK within Sweden, 109 SEK / 109 DDK / 109 NOK within Europe, and 30 EUR / 30 USD for the rest of the world&#x2014;we kindly ask you to double-check your product selection before completing your purchase.If an order error occurs, you can initiate a return by emailing us at <a rel="noopener"></a><a data-fr-linked="true" href="mailto:retur@bounir.com">retur@bounir.com</a>.Thank you for your understanding and cooperation!

Have you placed an order that still hasn't been shipped from our warehouse? In that case we can help you with the following: 

- Add product: At the moment we are unable to add to your order but if you make a new order with a product that you want to

I want to add to, change, or remove something from my order

My Order

Where is my order?

What is the delivery time?

I received the wrong item

I received a damaged product

I wrote the wrong address

I want to cancel my order

I forgot/coudn't pick up my order

What is the cost of shipping?

Shipping

I want to make a return

I want to make an exchange

Returnfee?

Returns & Exchanges

How do I know my payment has gone through?

How do I pay using discount code?

Questions regarding payment with Klarna

Payments & Discounts

I want to make a complaint regarding a product

Complaints

The product I want to buy is out of stock

How does Bounir work with sustainability?

What are the dimensions of the laptop cases?

Product Information

I want to add to, change, or remove something from my orderUpdated 3 months ago