Bounir Support

Want to file a complaint regarding a product from us? Please send a picture of the product along with an explanation of the issue to <a rel="noopener"></a><a data-fr-linked="true" href="mailto:help@bounir.com">help@bounir.com</a>, and we&#x2019;ll assist you! &lt;3The following is not covered by Bounir&apos;s warranty:<ul><li>Damages caused by water or sun exposure, other weather-related damage, or dropping the product</li><li>Stolen or lost products</li><li>Damages that only affect the appearance of the product and have occurred through normal use (e.g., scratches or flaking paint)</li></ul>NOTE: Our warranty is valid for 6 months from the date of purchase. Any damage occurring after this period will be considered normal wear.

Want to make a complaint regarding a product from us? Send us a picture of the product and explain to us what has happened at help@bounir.com and we'll help you <3

Below is not covered by Bounir's warranty: 

- Damages that have occurred due to wate

I want to make a complaint regarding a product

Complaints

Where is my order?

What is the delivery time?

I received the wrong item

I received a damaged product

I want to add to, change, or remove something from my order

I wrote the wrong address

I want to cancel my order

I forgot/coudn't pick up my order

My Order

What is the cost of shipping?

Shipping

I want to make a return

I want to make an exchange

Returnfee?

Returns & Exchanges

How do I know my payment has gone through?

How do I pay using discount code?

Questions regarding payment with Klarna

Payments & Discounts

The product I want to buy is out of stock

How does Bounir work with sustainability?

What are the dimensions of the laptop cases?

Product Information

I want to make a complaint regarding a productUpdated 3 months ago